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home > prepare your visit > Disabled visitors - special needs

First aid and specific needs

Disabled Visitors Special Needs

A First Aid point is available at each Park. The staff at these points are fully qualified and equipped to administer all necessary emergency care. Our teams can also provide most kinds of medically-prescribed nursing care as long as you have your prescription, equipment and appropriate medication.
If you need to keep medications cool, you may leave them at these points.
No other medical equipment may be reserved through Disneyland® Paris. However, if you wish, our Central Reservations office is able to put you in touch with outside companies.

Storing Specific Items

If you need to keep specific items cool (food for allergy sufferers, medication, blood products, special baby milk, etc.) you may leave them:

  • Disney Parks: at one of the First Aid points

  • Disney Village: at the First Aid point

  • Disney Hotels: in the log cabins' fridges at Disney's Davy Crockett Ranch and in the reception desk's fridge at the 6 other Disney hotels (specific items must not be stored in the minibar).

  • Vienna International Dream Castle Hotel: The minibar can be emptied in order to store medication. 

  • Hôtel l'Élysée Val d'Europe: Medication can be left at the Reception desk.

  • Radisson Blu Hotel: The hotel offers no facilities for storing specific items. 

Specific items must be carefully packed away (in a plastic bag, Tupperware-style container, box, cool box, etc.), hermetically sealed and clearly labelled with the person's name (using a sticky label, permanent marker, etc.).

To make the most out of your magical stay at Disneyland® Paris, check out our facilities and services designed for disabled visitors.

Mobility-impaired guests

To make the most out of your magical stay at Disneyland® Paris, check out our facilities and services designed for disabled visitors.

Guests with Visual Impairments

To make the most out of your magical stay at Disneyland® Paris, check out our facilities and services designed for disabled visitors.

Guests with Hearing Impairments

To make the most out of your magical stay at Disneyland® Paris, check out our facilities and services designed for disabled visitors.

Mentally disabled guests




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